{"id":1804,"date":"2023-07-16T12:28:09","date_gmt":"2023-07-16T12:28:09","guid":{"rendered":"https:\/\/themexriver.com\/wp\/haptic-wp\/?page_id=1804"},"modified":"2025-11-03T05:13:40","modified_gmt":"2025-11-03T05:13:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/stackercode.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1804\" class=\"elementor elementor-1804\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e49d8dd e-flex e-con-boxed e-con e-parent\" data-id=\"4e49d8dd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-76a0535f elementor-widget elementor-widget-text-editor\" data-id=\"76a0535f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 data-start=\"218\" data-end=\"238\"><strong data-start=\"221\" data-end=\"238\">Refund Policy<\/strong><\/h2>\n<h3 data-start=\"240\" data-end=\"260\"><strong data-start=\"244\" data-end=\"260\">Introduction<\/strong><\/h3>\n<p data-start=\"261\" data-end=\"606\"><strong data-start=\"261\" data-end=\"277\">Stacker Code<\/strong> (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to delivering high-quality <strong data-start=\"341\" data-end=\"396\">business consultation and digital strategy services<\/strong> designed to help our clients achieve measurable growth.<br data-start=\"452\" data-end=\"455\" \/>This Refund Policy outlines the terms under which refunds may be considered.<br data-start=\"531\" data-end=\"534\" \/>By engaging with our services, you acknowledge and agree to these terms.<\/p>\n<hr data-start=\"608\" data-end=\"611\" \/>\n<h3 data-start=\"613\" data-end=\"639\"><strong data-start=\"617\" data-end=\"639\">Refund Eligibility<\/strong><\/h3>\n<h4 data-start=\"641\" data-end=\"685\"><strong data-start=\"646\" data-end=\"685\">1. Consultation &amp; Strategy Services<\/strong><\/h4>\n<p data-start=\"686\" data-end=\"905\">Refunds may be considered <strong data-start=\"712\" data-end=\"720\">only<\/strong> if services delivered fall short of the agreed-upon scope stated in your contract or service proposal.<br data-start=\"823\" data-end=\"826\" \/>All refund requests must be submitted <strong data-start=\"864\" data-end=\"882\">within 14 days<\/strong> of service completion.<\/p>\n<h4 data-start=\"907\" data-end=\"947\"><strong data-start=\"912\" data-end=\"947\">2. Retainer or Ongoing Projects<\/strong><\/h4>\n<p data-start=\"948\" data-end=\"1090\">Partial refunds for unused portions of a retainer may be granted <strong data-start=\"1013\" data-end=\"1068\">if cancellation is requested within 5 business days<\/strong> of the billing cycle.<\/p>\n<h4 data-start=\"1092\" data-end=\"1123\"><strong data-start=\"1097\" data-end=\"1123\">3. Non-Refundable Fees<\/strong><\/h4>\n<p data-start=\"1124\" data-end=\"1185\">The following are <strong data-start=\"1142\" data-end=\"1160\">non-refundable<\/strong> once work has commenced:<\/p>\n<ul data-start=\"1186\" data-end=\"1381\">\n<li data-start=\"1186\" data-end=\"1224\">\n<p data-start=\"1188\" data-end=\"1224\">Initial consultation or setup fees<\/p>\n<\/li>\n<li data-start=\"1225\" data-end=\"1297\">\n<p data-start=\"1227\" data-end=\"1297\">Third-party software or tool subscriptions purchased for the project<\/p>\n<\/li>\n<li data-start=\"1298\" data-end=\"1381\">\n<p data-start=\"1300\" data-end=\"1381\">Custom deliverables such as reports, research documents, or strategy frameworks<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1383\" data-end=\"1386\" \/>\n<h3 data-start=\"1388\" data-end=\"1419\"><strong data-start=\"1392\" data-end=\"1419\">How to Request a Refund<\/strong><\/h3>\n<p data-start=\"1421\" data-end=\"1441\">To request a refund:<\/p>\n<ol data-start=\"1442\" data-end=\"1708\">\n<li data-start=\"1442\" data-end=\"1527\">\n<p data-start=\"1445\" data-end=\"1527\">Email <strong data-start=\"1451\" data-end=\"1478\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1453\" data-end=\"1476\">support@stackercode.com<\/a><\/strong> with <strong data-start=\"1484\" data-end=\"1504\">\u201cRefund Request\u201d<\/strong> in the subject line.<\/p>\n<\/li>\n<li data-start=\"1528\" data-end=\"1615\">\n<p data-start=\"1531\" data-end=\"1615\">Include your contract details, project name, and a clear explanation of the issue.<\/p>\n<\/li>\n<li data-start=\"1616\" data-end=\"1708\">\n<p data-start=\"1619\" data-end=\"1708\">Our team will review your request within <strong data-start=\"1660\" data-end=\"1679\">7 business days<\/strong> and respond with a decision.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1710\" data-end=\"1713\" \/>\n<h3 data-start=\"1715\" data-end=\"1738\"><strong data-start=\"1719\" data-end=\"1738\">Processing Time<\/strong><\/h3>\n<p data-start=\"1740\" data-end=\"1958\">Approved refunds will be processed within <strong data-start=\"1782\" data-end=\"1802\">14 business days<\/strong> and credited to your <strong data-start=\"1824\" data-end=\"1851\">original payment method<\/strong>.<br data-start=\"1852\" data-end=\"1855\" \/>Please note that transaction or currency conversion fees may apply, depending on your payment provider.<\/p>\n<hr data-start=\"1960\" data-end=\"1963\" \/>\n<h3 data-start=\"1965\" data-end=\"1983\"><strong data-start=\"1969\" data-end=\"1983\">Exceptions<\/strong><\/h3>\n<p data-start=\"1985\" data-end=\"2015\">No refunds will be issued for:<\/p>\n<ul data-start=\"2016\" data-end=\"2274\">\n<li data-start=\"2016\" data-end=\"2086\">\n<p data-start=\"2018\" data-end=\"2086\">Services rendered in full and in accordance with the agreed scope.<\/p>\n<\/li>\n<li data-start=\"2087\" data-end=\"2166\">\n<p data-start=\"2089\" data-end=\"2166\">Delays or disruptions caused by third-party platforms or service providers.<\/p>\n<\/li>\n<li data-start=\"2167\" data-end=\"2274\">\n<p data-start=\"2169\" data-end=\"2274\">Changes, cancellations, or results affected by <strong data-start=\"2216\" data-end=\"2271\">client-provided incomplete or incorrect information<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2276\" data-end=\"2279\" \/>\n<h3 data-start=\"2281\" data-end=\"2303\"><strong data-start=\"2285\" data-end=\"2303\">Policy Updates<\/strong><\/h3>\n<p data-start=\"2305\" data-end=\"2510\">Stacker Code reserves the right to modify or update this Refund Policy at any time.<br data-start=\"2388\" data-end=\"2391\" \/>Any changes will take effect immediately upon posting on our website, with the \u201cLast Updated\u201d date revised accordingly.<\/p>\n<hr data-start=\"2512\" data-end=\"2515\" \/>\n<h3 data-start=\"2517\" data-end=\"2535\"><strong data-start=\"2521\" data-end=\"2535\">Contact Us<\/strong><\/h3>\n<p data-start=\"2537\" data-end=\"2644\">For refund-related inquiries, please contact:<br data-start=\"2582\" data-end=\"2585\" \/>\ud83d\udce7 <strong data-start=\"2588\" data-end=\"2615\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2590\" data-end=\"2613\">support@stackercode.com<\/a><\/strong><br data-start=\"2615\" data-end=\"2618\" \/>\ud83c\udf10 <strong data-start=\"2621\" data-end=\"2644\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2623\" data-end=\"2642\">www.stackercode.com<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Introduction Stacker Code (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) is committed to delivering high-quality business consultation and digital strategy services designed to help our clients achieve measurable growth.This Refund Policy outlines the terms under which refunds may be considered.By engaging with our services, you acknowledge and agree to these terms. Refund Eligibility 1. Consultation &amp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1804","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/pages\/1804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/comments?post=1804"}],"version-history":[{"count":6,"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/pages\/1804\/revisions"}],"predecessor-version":[{"id":5409,"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/pages\/1804\/revisions\/5409"}],"wp:attachment":[{"href":"https:\/\/stackercode.com\/index.php\/wp-json\/wp\/v2\/media?parent=1804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}